Understanding the Connection between Sustainable Human Resource Management and the Hotel Business Outcomes: Evidence from the Green-Certified Hotels of Egypt

Sustainable human resource management (SHRM) practices are extensively believed to cause a strategic advantage for the hotel industry. However, while growing body of evidence indicates that SHRM related superior organization-level outcomes, it is rather unclear as how these could affect such outcomes and whether they result in desirable outcomes. This paper aimed examine moderation effect hotels’ environmental strategy (ES) on relationship between business outcomes: operational performance (OP), competitive (C), corporate (CP). Following positivism philosophy, proposed hypothesised model was validated through survey strategy. Data were obtained from 247 green-certified managers based Egypt’s top-two major cities involving hotels. Structural equation modelling used test relationships. The findings lent credence significant connectedness ES positively confirmed by 83.4% practices, demonstrating crucial driver optimal usage SHRM. Negatively, revealed only sustainable promotion practice (16.6%) does not moderate its impact research first empirical study nexus hotels Egypt.